Privacy Policy

Effective Date: Sept 24th, 2024

At Mahsa Fitness Pro Inc., we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and disclose your information when you visit our website or use our services, including those provided through the Paid Memberships Pro plugin, Amelia Booking, eForm by WPQuark, Stripe payment gateway, and the ABC Trainerize App.

1. Information We Collect

We collect personal information in various ways, including:

Personal Information: This may include your name, email address, phone number, physical address, payment information, and any other information you provide when you:
- Register for a membership or purchase a service through Paid Memberships Pro.
- Book appointments using the Amelia Booking plugin.
- Submit forms through eForm by WPQuark.
- Make payments via the Stripe payment gateway.
- Use the ABC Trainerize App to track your workouts and progress.
Usage Information: We may collect data on how you interact with our website, including:
- Your IP address, browser type, device information, and pages visited.
- Actions taken on our site, including interactions with emails and advertisements.

2. How We Use Your Information

Your personal information may be used for the following purposes:

To Provide Services: To fulfill your requests, including providing personalized workout plans, managing bookings, processing payments, and granting access to the ABC Trainerize App.
Payment Processing: We utilize Stripe to process payments securely. We do not store your full credit card information.
Communication: To contact you about your bookings, memberships, and fitness plans, as well as to send updates related to our services.
Service Improvement: To analyze usage data to enhance our website, services, and customer experience.
Legal Compliance: To comply with applicable laws, regulations, and legal requests.

3. Third-Party Service Providers

We partner with trusted third-party service providers to assist in delivering our services, including:

Paid Memberships Pro: Manages membership subscriptions.
Amelia Booking: Handles appointment scheduling.
eForm by WPQuark: Facilitates information collection through forms.
Stripe: Processes payments securely.
ABC Trainerize: Delivers workout programs and tracks client progress.

These providers may have access to your personal data as needed to perform their functions but are not permitted to use it for other purposes. We encourage you to review their privacy policies for more information.

4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. While no method of transmission over the internet or method of electronic storage is 100% secure, we strive to use commercially acceptable means to protect your information.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law.

6. Your Rights

As a user, you have rights regarding your personal data, including:

Access: You can request a copy of your personal data that we hold.
Correction: You can ask us to update or correct your information.
Deletion: You can request the deletion of your personal data, subject to legal obligations.
Objection: You may object to the processing of your personal data in certain circumstances.

To exercise any of these rights, please contact us at support@mahsafitpro.com.

7. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us remember your preferences and understand how you use our services. You can control cookie settings through your browser.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at support@mahsafitpro.com